Dallas County Tax Assessor/Collector John R. Ames announced today (Monday, Jan. 10) that, in the interest of public health, Dallas County Tax Offices are closed to the public for face-to-face transactions until further notice.
“We encourage our customers to take advantage of processing their vehicle registrations and property tax payments online at DallasCounty.org/Tax from the convenience of their own home or mobile devices,” Ames noted in a press release explaining the change.
Dallas County citizens can renew their motor vehicle registrations online at that webside, and neighborhood grocery partners are also processing current vehicle registrations after a valid inspection. Dealerships can drop off title work at any County Tax Office Branch with a valid dealer permit between 9:30 and 10 a.m., Monday-Friday.
Dallas County citizens can pay property taxes online with an eCheck for no additional fee at Tax office website. They can continue using their MasterCard, Visa, Discover and American Express credit and debit cards at the same site or pay property taxes by phone through JP Morgan Chase Bank at 866-863-8323 (English) or 866-361- 1741 (Español).
All credit and debit card transactions are subject to Chase Bank convenience fees, but residents can also mail tax payments to P.O. Box 139066, Dallas, TX 75313-9066.
The Dallas County Tax Office’s Customer Care Center is available to assist taxpayers with questions regarding property taxes, motor vehicle registrations and title concerns Monday-Friday, 8 a.m.-4:30 p.m., at 214-653-7811.
“We know this is a difficult time for all our residents and we are working diligently to make sure that all our services have an alternate process while we are closed to the public for face-to-face transactions. As always, we look forward to serving your needs,” Ames said.
— Tammye Nash